Full payment is due at the time of booking.

Cancellation Policy – All bookings – Guests Cancellation

In the event of a cancellation more than 6weeks before the start of the stay a full refund will be refunded minus a 10% administration charge. In the event of cancellation less than 6 weeks before the start of the stay, the full booking
amount will be payable, no refund will be given.

If your stay is terminated early or you choose to leave part way through your stay, no refund
will be possible.

We advise guests to take out separate travel insurance if they wish to cover costs incidental to
planned travel such as lost baggage and accident protection including injuries during your stay.

Cancellation of Your Booking by Yorkshire Wolds Glamping
We do not expect to have to make changes to your booking, however sometimes problems hap-
pen, and bookings have to be changed or cancelled. We will only change or cancel your booking:

a) if necessary to perform or complete essential remedial or refurbishment works; or
b) for other reasons unforeseen at the time you made your booking which are beyond our rea-
sonable control. This may include occasions where the accommodation becomes inaccessible due
to a Meteorological Office Severe Weather Warning or other unforeseen event.
c) If we do need to change or cancel your booking for the reason set out in Section
a), we will do our best to offer you a suitable alternative booking. If we are not able to offer you
a suitable alternative, or if you do not accept the alternative we offer, the booking will be deemed
cancelled and we will refund you the total amount you have paid us for the booking.
d) If we do need to change or cancel your booking in line with b), because it becomes impossible
to deliver the booking due to unforeseen events beyond our reasonable control, we’ll do our best
to offer you a suitable alternative booking for either the same dates or alternative dates. If you
don’t accept the alternative we offer, the booking will be deemed cancelled and no refund of any
amounts paid will be offered. If you are happy to rearrange your stay and the dates you choose
are higher prices than the original booking (i.e. if you originally booked a low season date and
instead choose a high season date) you will be charged the difference.
e) We strongly advise that you obtain appropriate travel insurance for all members of your
group. This should ideally cover loss of baggage and personal accident.

Three of our railway wagons have a double bed and small double bunk bed which will sleep up to 2 adults and 2 children.  Our 4th wagon has a double bed which comfortably sleeps 2 adults.

Three of the glamping pods have a double bed which can sleep up to 2 adults.  Our 4th pod had a double bed and a small double bunk bed and can sleep up to 2 adults and 2 children.

The Glamping site is in the middle of a rural village and while there aren’t any facilities such as a play area on site, there are numerous tourist attractions within a half an hour drive of the site.  There is 1.5 acres of land on the site although we do not allow games of football or other similar games so as not to annoy other campers on site.  We are a quiet policy site and welcome people wanting a quiet getaway.

We do allow dogs in all of the Glamping Pods, Railway Wagons and Studio Snug. Dogs are not allowed to enter the Toilet and Shower areas or in the Kitchen due to hygiene reasons.  All dogs must be kept on a lead, unless on an Activity stay designated for dog, they be kept under control at all times for the safety and enjoyment of all our glampers and dog owners.

We do not have a licence for tents or campervans so regrettably do not allow them on site.

The Blue Bell Inn serves food booking is recommended.  The Star Inn is dog friendly and is happy to accept well behaved dogs. There are many local public house and cafes, within a few miles, that are dog friendly just ask the glamping site team for recommendations.

We have 3 on site fire pits and all open fires must be in these.  We do not allow any portable fire pits anywhere else on site for safety of our wooden buildings, structures, fellow glampers and for insurance reasons.  All fires must be extinguished by 10.30pm at the latest for insurance reasons.  You are able to bring your own BBQ or borrow one of the four the Glamping site BBQs but all must be used in the outdoor cooking area.  Gas cookers or BBQs must never be used within 6 metres of any of our glamping pods, railway wagons or the amenities building.

There is a public bridleway which runs straight from the Glamping site along which you can get stunning views of the village from the top of the hill.  The closest sandy beach is approx. 15 minutes drive away and you will find numerous walks recommended in a file in the communal kitchen for you to try.

All our beds have a mattress protector and fitted sheet as standard.  If you want to take the stress out of packing the car or bicycle, why not use our Bedding bundle service.  This provides a double duvet with cover, two pillows with pillowcases and a fitted sheet. If you require extra blankets or pillows we can provide these on request too. If you would rather use your own bedding you are able to.

Our glamping site has mains water and electricity.  Each glamping pod has electric lighting and sockets as well as motion censored outside lighting. Each Railway wagon has running water, electric lighting and sockets, outside motion censored lighting.